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Terms of Service

1. Project Timelines

Secure eHost will provide you with an estimate that your website or design services can be designed and built. This time frame is an estimation only.

You must make every effort to follow the instructions provided by Secure eHost and provide the required information to Secure eHost in order to facilitate delivery times and correct specifications.

Delays in providing the required information to Secure eHost may result in delays in product delivery and also may result in you incurring additional charges for administration time.

Secure eHost will make all reasonable efforts to provide the product by the estimated date but do not accept liability for any costs incurred, loss or damage (including consequential loss or damage) compensation or loss of earnings due to any failure to meet agreed deadlines.

1.1 Variations

If changes are required to be made after sign off periods have occurred, you may be required to pay for this additional work at our hourly rate.

If you require Secure eHost to make changes to your web site after your site is handed over to you, you will be required to pay for this work at the hourly rate. All work must be paid for upfront and will be quoted for on request.

1.2 Acceptance

All projects require acceptance in writing upon each milestone stated in your quotation. The client shall notify Secure eHost in writing, of any failure of such deliverable to comply with proposed specifications otherwise the project will be deemed accepted after 14 business days.

2. Payments

If you default in any payment to us we may suspend or cancel all further services and you will pay all collection costs, interest on debt and legal fees incurred by us as a result of that default.

All invoices shall be paid within the due date stated on their invoice.

All invoices include GST unless stated otherwise.

3. Clients Responsibilities with regard to Copyright

In situations where the client provides images, text, layouts or any other content for their website they are legally responsible for ensuring that this material does not infringe any copyright or other laws.

4. Intellectual Property

Intellectual property ownership remains with Secure eHost at all times during and post the project build, unless previously agreed in writing between both parties.

The footer of each page will display our “Credits” with a link back to our website when clicked.

5. Business Hours & Support

Our business operating hours are from Monday - Friday 9am to 5pm. Email enquiries and support can be emailed after hours if required. Urgent hosting support queries will be dealt with as soon as possible.